1.
A press of the button activates the base unit to rapidly connect with our 24hr, 7 day monitoring centre. The outer rim of your personal help button will flash red to let you know your call for help is being sent.
At the press of a button you will be connected to our 24/7 monitoring team, where our team of professionals will assess the situation and dispatch emergency services if necessary.
We can tailor a solution to suit the needs of you or a loved one. Fill out this short form and a friendly member of the SOS team will be in touch to discuss the right product and pricing structure for you.
Alternatively you can call us directly on 1800 246 651 or by email
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how it works
1.
A press of the button activates the base unit to rapidly connect with our 24hr, 7 day monitoring centre. The outer rim of your personal help button will flash red to let you know your call for help is being sent.
2.
You will hear a loud alarm sound from the base unit where the Help button will illuminate red. Voice messages on the base unit will play to let you know the status of your request for help as it progresses.
3.
Your call will always be answered by a highly trained operator, who will access your details and speak to you directly. If you do not respond the operator will call one of your designated contacts, or emergency services such as an ambulance.
Advanced technology has been wrapped in a small discreet casing that is hot waterproof, and can be worn in the bath or shower.
The large 15mm surface area of the button makes it easy to press, and the recess reduces false activations.
The pendant can communicate with the base unit up to a distance of 300m, so even if you are outside of the house at the end of your garden, you can still request help.
You can choose a pendant that has sophisticated fall detection technology to detect a significant fall, subsequent impact, and a period of no movement.
Our trained operators are available to assist you 24 hours a day 365 days a year. Need help on Christmas Day and we are there. Need help at 3am and we are there. Need help on the hottest day of the year or coldest night and we are there.
The SOS 4G Transceiver has 5 year battery life with typical use. Automatic safety checks with the base unit to ensure correct functioning and low battery reporting. When the battery reaches 20% of its capacity a low battery report is generated and we contact you to arrange a replacement.
If you have a pacemaker you cannot wear SOS At-Home as a pendant around the neck. Instead, it is to be worn as a wrist-watch pendant. Like a cellular phone, the SOS At-Home pendant must be kept at least 15cm from your pacemaker at all times.